FAQ Insights

Please reach us at barbara@copycatcouture.store if you cannot find an answer to your question.

Product Details

Oh Hand Products -

On hand and ready to ship

Pre-Order Items -

These items take 3-4 weeks to arrive after purchase

Catalog-

You may shop the catalog links and place order by sending me photos of items you want to order.

Shipping Policy

ALL SHIPPING IS FREE
Pre-order turnaround times are estimated to be between 3 to 4 weeks due to numerous factors. If an unfortunate event such as a loss occurs, your items will be re-shipped at no additional cost. However, this may extend the waiting period as the process restarts.
On Hand items are shipped within 48 hours of purchase.

Returns & Exchanges

Refunds are not guaranteed unless the item is damaged during shipping; if this happens, please contact me immediately. 4A quality items are final sale items!
Exchanges or credits are determined on an individual basis.
Change of heart? Sale unused items on the group page. Approval required.

Additional Info

Measurements: Our vendor uses centimeters as the unit for measurements. You may need to convert them to inches if you are more familiar. Size charts available
Item Requests: If you are not seeing items that you want, please send me a request. You can be vague or detailed, I will try to find what you need.